Cancellations, refunds and timelines.

MyTypingAI sells digital access plans (Season Pass, Boost Pro, task unlocks and AI accuracy checks) for our online typing platform. All prices are shown in Indian Rupees (INR) on the checkout screen and include all applicable charges.

These are digital services — there is no physical shipment. Access is activated on your account immediately after the payment is confirmed (normally within a few seconds, and in all cases within 24 hours if a payment needs manual verification).

Plans are one-time purchases for the period shown at checkout. We do not set up auto-debit mandates and we never charge your account automatically.

• Cancellation requests will be considered only if the request is made within 3 days of placing the order.
• You may cancel a purchase before the plan is activated on your account — in that case the full amount is refunded.
• Once the plan is activated and benefits are delivered, the purchase generally cannot be cancelled, except in the cases listed below.
• Any issue with a purchased plan (wrong plan, non-activation, double charge) must also be reported to us within 3 days of the transaction so we can verify it from payment records.
• You can stop using the service at any time; since there is no recurring billing, no further amount will be charged.

Season Pass, Boost Pro and other plan purchases are generally non-refundable once the access period has started, because the benefits are delivered to your account instantly. Please review the plan and price on the checkout screen before paying.

If you were charged twice for the same plan in the same billing cycle, the extra payment is fully refundable. Contact us with both transaction IDs / UPI references and we will verify and refund the extra amount.

If money was deducted but the plan did not activate, or the platform was unavailable for an extended period during your paid cycle, contact us. We review such requests case by case using server logs and payment records.

Possible outcomes: activating your plan, extending the cycle, or a partial / full refund depending on the impact.

• We acknowledge every refund request within 24–48 hours.
• Approved refunds are initiated within 3 working days of approval.
• The amount is credited back to the original payment method (UPI, card, net banking or wallet) within 5–7 working days of initiation, depending on your bank or payment provider.
• If a request is rejected, we explain the reason by email.

• Change of mind after the access period has started
• Not reaching the payout target within the season
• Account suspended for fraud, multi-accounting, or anti-cheat violations
• Earnings forfeited due to an expired season or rejected withdrawal
• Third-party device, network, or UPI issues outside our control

Email support@mytypingai.com with the subject "Refund request", or open a ticket from the Support page. Include your registered email, the plan purchased, the transaction ID and date, and a short description of the issue.

You can also call us on +91 98927 58784 during support hours (Monday – Saturday, 10:00 AM – 7:00 PM IST).